Privacy · Deletion

Delete your data

Effective / last updated: 22 July 2026

This page explains how to delete ScrollSpring data. It is intended to satisfy App Store and Google Play expectations for clear deletion instructions.

Current status: Guest mode stores data on your device. If you create a Cosa account, email/password and display name are stored in Supabase. Learning progress is still local until cloud sync ships.

1. Delete local guest data (today)

Use any of the following:

In-app reset: open Profile / Settings and use the available reset / clear progress controls to wipe learning data on that device
Uninstall: remove ScrollSpring from your device to delete local app storage associated with the app
OS app storage controls: on Android, you may also clear app storage from system settings; on iOS, offloading/deleting the app removes app data

Local speaking recordings and profile images saved by the app are removed when local app data is cleared or the app is deleted.

2. Delete a Cosa account

To request deletion of your ScrollSpring account (Supabase auth user + profile row), email caleb@cosa.net.au from the same email you used to sign up. We will delete the account data within a commercially reasonable period.

You can also sign out in the app (Profile). Sign-out ends the session; account deletion requires the email request above until an in-app delete-account button ships.

3. Data Cosa may hold outside the app

If you emailed support, we may retain that correspondence as ordinary business records. To request deletion of support emails that identify you, contact caleb@cosa.net.au.

Purchase records are held by Apple or Google under their systems. Cosa does not store payment card numbers.

4. Future cloud progress sync

If Cosa later syncs learning progress to the cloud, we will update the Privacy Policy and provide in-app deletion for that cloud data before it launches.

5. Email deletion / privacy help

Send a request to caleb@cosa.net.au including:

That the request is about ScrollSpring data deletion / privacy
Your device type and store (Apple / Google)
Any account email if a future cloud login exists

We aim to respond within 2–5 business days.

Related: Privacy Policy · Support